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messi1063 · Dołączył: 02 Gru 2023 Posty: 1

CaixaBank , a leading entity in Spain, has been chosen "Most Innovative Bank in Western Europe 2021" in The Innovators awards by the American magazine Global Finance . These awards, which are celebrating their ninth edition this year, recognize those financial entities that have been able to take advantage of their technological leadership to facilitate banking operations at all times, and continue supporting their clients during the pandemic. The jury, formed by the magazine's editorial board, has had the advice of the magazine's journalists specialized in banking innovation. For Joseph Giarraputo , editor and editorial director of Global Finance , innovation in financial services has been “crucial.” « They have been able to offer support to all stakeholders during the COVID-19 crisis . Advances in this area increasingly help clients in the financial sector to carry out their daily financial transactions and to better decide what to do with their money. The entities and projects that won The Innovators awards are an example of the best practices in the sector during the past year . Customer experience and digital transformation The “Most Innovative Bank in Western Europe 2021” award to CaixaBank is a recognition of its continuous innovation and technological development. Carried out for decades, it has led to the leadership of digital banking in Spain .

With a base of 19.3 million customers in the country, CaixaBank offers a unique omnichannel distribution platform with multi-product capacity. This platform constantly evolves to anticipate customer needs and preferences. In addition, the entity continues to strengthen its leadership in digital banking with a percentage of digital clients of 70.5% . It thus maintains a firm commitment to digital transformation and is committed to Phone Number Data supporting innovative companies with growth potential. Global Finance is a monthly magazine founded in 1987 , based in New York . It has a circulation of 50,000 copies and readers in more than 190 countries . CaixaBankNow Companies and Businesses, outstanding innovation of the year It is not the only award he has received. The new digital and mobile banking platform CaixaBankNow Empresas y Negocios , launched in 2020, has been awarded in the “Innovation in cash management” category of the awards. CaixaBankNow Companies and Business was born as an evolution of CaixaBankNow for individuals adapted and personalized to the needs and demands of professional clients. They take advantage of all the entity's know-how and experience in retail banking to ensure that business customers enjoy the same excellence in user experience as individual customers.

The platform has a new native app and Noa, a chatbot that understands and answers specific questions from the professional and business field both in writing and by voice. In addition, it includes a control panel ( dashboard ) with a global and aggregated view of the most relevant information of the company, as well as direct access to common operations. The CaixaBankNow Companies and Business dashboard can be customized according to the type of company and user. It adapts to the different types of profiles that interact within a company, such as financial, administrative or audit and control. International recognition for CaixaBank The Innovators awards continue an intense year of recognition for CaixaBank. In 2021 , Global Finance has chosen the entity as "Best Bank in Spain" for the seventh consecutive year and "Best Bank in Western Europe" for the third time. In addition, the efforts to continue accompanying its clients at all times during the COVID-19 pandemic have earned CaixaBank the recognition for the "Success Strategy as a liquidity provider during the COVID-19 pandemic in Western Europe 2021 » from Global Finance. Already in 2020, it chose CaixaBank as the only European entity in its ranking of global leading entities in the face of the crisis. For its part, the British magazine Euromoney awarded him the "Excellence in Leadership in Western Europe 2020" award, for his social commitment in his response to the COVID-19 crisis.
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